THE EFFECT OF A CROSS-CULTURAL AND GLOBAL MINDSET COURSE ON CULTURAL INTELLIGENCE: A CASE STUDY IN THE TAIWANESE CONTEXT

Felicia Zhang

Abstract


The study generalizes the concept of cultural intelligence as a key competency in the Taiwanese context due to Taipei's increasing status as an international city. Cultural intelligence is a capability, which increases students' potential ability to interact with people belonging to other cultures effectively. The purpose of the study is to examine the effect of a cross-cultural and global mindset course which contained a mixture of history and cross-cultural theories on cultural intelligence as measured by the Cultural Intelligence survey. The data for the study have been collected from 70 undergraduate students in a private Chinese university in Taipei, Republic of Taiwan. Using a pre- and post-test design, using T-test, the study measures changes in the dimensions of the Cultural intelligence survey in students' attitudes towards other cultures at the end of an 18-week (36 hours) semester. The results revealed that there is a positive change in their cultural intelligence survey responses in the posttest. Implications for improving the course offering and limitations of the study would also be discussed.


Keywords


cultural intelligence; intercultural competence (ICC); Taiwanese context; Global Mindset

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